Privacy policy
Privacy Policy
Last Updated: July 8, 2026
Try Kidora ("Try Kidora," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.trykidora.com (the "Website"), create an account, make a purchase, or otherwise interact with our products and services (collectively, the "Services").
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our Services.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through our Website, customer accounts, purchases, customer support, marketing communications, and other interactions with Trykidora.
This Policy applies to customers located in the United States. Additional information for international visitors is provided below.
2. Information We Collect
We may collect the following categories of personal information.
Information You Provide
When you interact with our Services, you may provide:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed by secure third-party payment providers)
- Account login credentials
- Customer support communications
- Product reviews or survey responses
- Marketing preferences
Information We Collect Automatically
When you visit our Website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Operating system
- Language preferences
- Website activity
- Pages viewed
- Products viewed
- Shopping cart activity
- Referral URLs
- Date and time of visits
Information from Third Parties
We may receive information from:
- Shopify
- Payment processors
- Shipping carriers
- Meta
- Advertising networks
- Analytics providers
- Fraud prevention services
3. How We Collect Information
We collect information when you:
- Visit or browse our Website
- Create a customer account
- Place an order
- Subscribe to email or SMS communications
- Contact customer support
- Enter promotions or giveaways
- Complete surveys
- Interact with advertisements
- Engage with our social media pages
4. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Verify transactions
- Prevent fraud and unauthorized activity
- Deliver purchased products
- Provide customer support
- Manage customer accounts
- Improve our Website and Services
- Personalize your shopping experience
- Send order confirmations and shipping updates
- Respond to inquiries
- Send promotional communications where permitted by law
- Analyze Website performance
- Comply with legal obligations
- Protect our rights, customers, and business
5. Orders & Customer Accounts
When you create an account or place an order, we collect the information necessary to:
- Process payments
- Ship products
- Maintain order history
- Provide warranty or customer support
- Improve future purchases
- Secure your account
You are responsible for maintaining the confidentiality of your account credentials.
6. Payment Information
Payments are securely processed by trusted third-party payment providers.
Try Kidora does not store complete credit card numbers or payment card security codes on our servers.
Payment processors handle payment information in accordance with applicable payment security standards (PCI DSS).
7. Shopify Services
Our online store is hosted by Shopify.
Shopify provides the e-commerce platform that enables us to sell our products and services. Information submitted during checkout may be processed and stored by Shopify in accordance with Shopify's Privacy Policy.
8. Cookies & Tracking Technologies
We use cookies, pixels, web beacons, and similar technologies to:
- Operate our Website
- Remember customer preferences
- Keep items in your shopping cart
- Improve website performance
- Analyze visitor behavior
- Measure advertising effectiveness
- Personalize content and offers
You may disable cookies through your browser settings. Certain Website features may not function properly if cookies are disabled.
9. Google Analytics
We use Google Analytics to better understand how visitors use our Website.
Google Analytics may collect information including:
- Pages visited
- Device information
- Browser information
- Approximate location
- Time spent on pages
- Website interactions
Google may use this information as described in its own privacy practices.
10. Meta Pixel
We use Meta Pixel to:
- Measure advertising performance
- Track conversions
- Improve advertising campaigns
- Build remarketing audiences
- Understand customer interactions
Meta may collect information through cookies and similar technologies.
11. Email & SMS Marketing (CAN-SPAM & TCPA)
If you subscribe to receive promotional emails or text messages, we may send marketing communications regarding:
- New products
- Promotions
- Sales
- Product updates
- Company announcements
CAN-SPAM Compliance
Our marketing emails comply with the CAN-SPAM Act. Every promotional email includes an unsubscribe link, and you may opt out at any time.
TCPA Compliance
Where required by law, SMS marketing messages are sent only with your consent. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by following the instructions provided in the text message.
12. Children's Privacy (COPPA)
Our Website is intended for adults purchasing products for children.
We do not knowingly collect personal information directly from children under 13 years of age in accordance with the Children's Online Privacy Protection Act (COPPA).
If we learn that personal information has been collected from a child under 13 without verifiable parental consent, we will promptly delete the information.
Parents or legal guardians who believe their child has submitted personal information may contact us at:
13. Sharing Your Information
We may share your information with trusted service providers including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Cloud service providers
- Marketing partners
- Analytics providers
- Fraud prevention providers
- Customer support providers
- Government authorities when required by law
We do not sell your personal information for money.
14. Advertising & Retargeting
We work with advertising partners such as Google and Meta to display advertisements that may be relevant to your interests.
Advertising technologies may use:
- Cookies
- Pixels
- Device identifiers
- Similar tracking technologies
You can control personalized advertising through your browser settings or applicable advertising preference tools.
15. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the rights provided under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:
- Know the personal information we collect
- Access your personal information
- Request deletion
- Correct inaccurate information
- Request a copy of your information
- Opt out of certain sharing or targeted advertising where applicable
- Limit the use of sensitive personal information where required by law
- Receive equal service regardless of exercising your privacy rights
We will not discriminate against you for exercising your privacy rights.
16. Other U.S. State Privacy Rights
Residents of certain U.S. states, including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Minnesota, Tennessee, Maryland, Indiana, Kentucky, and other states with applicable privacy laws, may have rights including:
- Access personal information
- Correct inaccurate information
- Delete personal information
- Obtain a portable copy of personal information
- Opt out of targeted advertising
- Opt out of certain profiling activities
- Appeal decisions regarding privacy requests
Availability of these rights depends on your state of residence and applicable law.
17. Do Not Track & Global Privacy Control
Some web browsers offer a "Do Not Track" (DNT) feature.
Because there is no uniform industry standard for DNT signals, our Website may not respond to all Do Not Track requests.
Where required by applicable law, we recognize and honor valid Global Privacy Control (GPC) signals as requests to opt out of certain processing activities.
18. International Visitors (Including GDPR Notice)
Although Try Kidora primarily serves customers in the United States, visitors from other countries may access our Website.
If you are located outside the United States, your personal information may be transferred to and processed in the United States.
Where applicable, we will process personal information in accordance with applicable international privacy laws.
19. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
| Information | Typical Retention |
|---|---|
| Orders and transaction records | Up to 6 years |
| Customer accounts | While the account remains active |
| Marketing preferences | Until you unsubscribe |
| Analytics information | As reasonably necessary |
20. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
21. International Data Transfers
If personal information is transferred outside your country of residence, we take reasonable steps to protect such information in accordance with applicable law.
22. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete personal information
- Obtain a copy of your information
- Opt out of certain advertising activities
- Withdraw consent where applicable
To exercise your rights, please contact us using the information below.
23. Third-Party Services
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
24. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any changes will become effective immediately upon posting the updated Privacy Policy on this page. The "Last Updated" date will be revised accordingly.
25. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
Try Kidora
Website
https://www.trykidora.com
Email
info@trykidora.com