Shipping Policy
Shipping Policy
Last Updated: July 8, 2026
At Try Kidora, we know how exciting it is to wait for a new order—especially when it's a fun RC vehicle or toy. That's why we work hard to process and ship every order as quickly and carefully as possible.
This Shipping Policy explains everything you need to know about how we prepare, ship, and deliver your order, including processing times, shipping costs, tracking information, customs, delays, and what to do if your package is lost.
Our goal is to make your shopping experience simple, transparent, and worry-free.
Processing Time
We usually process all orders within 1–2 business days after your payment has been confirmed.
Before your package leaves our warehouse, every order goes through several important steps. We verify your order, carefully inspect the product, package it securely, and prepare it for shipment.
Orders placed on weekends or public holidays will begin processing on the next business day.
During busy shopping seasons such as Black Friday, Cyber Monday, Christmas, or major sales events, processing may take a little longer than usual. If this happens, we'll always do our best to keep you informed by email.
Shipping Time
Once your order has been shipped, most customers receive their packages within the following estimated timeframes:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 6–12 Business Days |
| Canada | 6–12 Business Days |
| Europe | 6–12 Business Days |
| Australia | 6–12 Business Days |
These delivery times are estimates and can vary depending on your location, customs processing, weather conditions, and the shipping carrier.
While most orders arrive on time, occasional delays can happen. Rest assured, we'll always do everything we can to help you track your package and get it delivered as quickly as possible.
Shipping Cost
Shipping costs are calculated automatically during checkout based on your delivery address and the products in your order.
From time to time, we also offer Free Shipping promotions on qualifying orders. If your order is eligible, the discount will be applied automatically during checkout.
You'll always see the final shipping cost before completing your purchase—no hidden fees or surprise charges.
Tracking Your Order
As soon as your order ships, we'll send you a confirmation email with your tracking number.
You can use this tracking number to follow your package from our warehouse to your doorstep.
Please allow 12–48 hours for tracking information to become available after your package has been shipped.
If you haven't received your tracking email or need help locating your order, simply contact us at info@trykidora.com. Our support team will be happy to assist you.
Lost Packages
We understand how frustrating it can be if a package doesn't arrive as expected.
If your tracking hasn't updated for several days or you believe your shipment may be lost, please contact us as soon as possible with your order number and tracking number.
We'll work directly with the shipping carrier to investigate the issue and find the best possible solution.
Depending on the outcome of the investigation, we may provide a replacement, store credit, or refund when appropriate.
Customs & Import Fees
For international orders, your local customs office may charge import duties, taxes, or other fees.
These charges are determined by your country's regulations and are the responsibility of the customer unless otherwise stated.
Unfortunately, Try Kidora cannot control customs fees or customs processing times.
Shipping Delays
Although we do everything possible to deliver your order on time, some delays are outside our control.
Unexpected weather, customs inspections, high shipping volumes, transportation issues, or carrier delays can occasionally affect delivery times.
If your order is taking longer than expected, don't worry—our support team is always here to help you track your shipment and provide updates whenever possible.
Holiday Shipping
Holiday seasons are our busiest time of the year, and shipping carriers often experience higher-than-normal package volumes.
If you're ordering for a birthday, Christmas, or another special occasion, we recommend placing your order early to allow extra time for processing and delivery.
We'll continue working hard to get every order shipped as quickly as possible throughout the holiday season.
Contact Us
Have a question about your shipment? We're always happy to help.
Email: info@trykidora.com
Our customer support team is committed to providing friendly, timely assistance and making sure your shopping experience with Try Kidora is a great one from start to finish.